Last updated: September 02, 2026
LoopThreadStudio respects your privacy and is committed to protecting your personal data.
This Privacy Policy describes how we collect, use, and share information when you visit our website, purchase our handmade crochet products, or interact with us.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal data that you voluntarily provide to us:
- Order & Contact Information: Your name, email address, shipping address, phone number, and order details when you complete checkout or send us messages.
- Payment Information: We do not store your full credit card details. Payment processing is handled securely by our third‑party payment providers.
- Website Usage Data: Non‑identifiable browsing data such as IP address, browser type, visited pages, access time, collected via cookies and analytics tools.
2. How We Use Your Information
We use your personal information only for business‑related purposes:
- Process, fulfill and ship your orders; send order confirmation, shipping notice and tracking updates.
- Respond to your customer service inquiries, questions and return‑refund requests.
- Send optional marketing emails (newsletter, new product updates). You may unsubscribe at any time.
- Improve our website performance, product offering and shopping experience.
- Comply with legal requirements.
We will never sell, rent or trade your personal identifiable information to third parties for marketing purposes.
3. Cookies
Our website uses cookies. Cookies are small text files stored on your device to remember preferences, analyze site traffic and optimize your browsing experience.
You can adjust your browser settings to refuse cookies. Please note some site functions may not work fully if cookies are disabled.
4. Third‑Party Services
We share limited necessary data with trusted third‑party service providers to run our store:
- Payment gateways: to process your payments securely.
- Shipping / logistics providers: to deliver your purchased items.
- Analytics tools: for anonymous website traffic statistics.
All third‑party partners are obligated to keep your data secure and cannot use your personal data for their own independent marketing.
5. Your Rights
Depending on your location, you have the following rights regarding your personal data:
- Request a copy of the personal data we hold about you.
- Request correction if your information is incorrect.
- Request deletion of your personal data.
- Withdraw consent for marketing email subscription.
To exercise any of these rights, please contact us by email. We may need to verify your identity before processing your request.
6. Data Security
We take reasonable technical measures to protect your personal information against unauthorized access, loss or leakage. However, no internet transmission or electronic storage method is 100% secure, we cannot guarantee absolute security.
7. Children’s Privacy
Our website is intended for general adult audience. We do not knowingly collect personal information from children under 16 years old.
8. Changes To This Privacy Policy
We may update this Privacy Policy occasionally. Any revision will be posted on this page with updated date. Continued use of our website means you accept the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us.